The full agreement governing your use of PRA Command Center and PRA HYPR — organized so the parts that matter most (what you're agreeing to about risk and liability) are easy to actually find.
These Terms are reviewed and updated periodically as PRA Command Center's and PRA HYPR's features and services evolve. Check back for the latest version.
PRA Software — and every person acting on its behalf, including its directors, officers, employees, contractors, agents, and representatives — accepts no responsibility and no liability whatsoever for trading losses of any kind. You trade entirely at your own risk, with your own money, in your own account. This software does not guarantee profit, does not protect you from loss, and no one representing PRA Software is authorized to tell you otherwise. See Risk Disclosure and Limitation of Liability below for the full terms.
PRA Software — and every person acting on its behalf — accepts no responsibility or liability for damage to a vehicle, injury, or any other loss arising from use of PRA HYPR or its AI suggestions. Changing a vehicle's tune carries real physical, safety, warranty and legal risks, and you do so entirely at your own risk. See Part 3 — PRA HYPR below.
Who this agreement is between, what the Service actually is (and isn't), who can use it, and how accounts and license keys work.
These Terms of Service ("Terms") form a binding legal agreement between you ("you", "User", or "Customer") and PRA Software, trading as PRA Command Center ("Company", "we", "us", or "our"), governing your access to and use of the PRA Command Center software, the PRA HYPR software (see Part 3), the website, and any related services (collectively, the "Service").
By creating an account, purchasing a subscription, downloading, installing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and the accompanying End User License Agreement (Part 2 of this document, the "EULA"). If you do not agree to these Terms in full, you must not access or use the Service.
You must actively accept these Terms via a clear "I Agree" or equivalent affirmative action during account creation and again before first activating the software (a "click-wrap" acceptance). Continued use of the Service after any update to these Terms (see Section 17) constitutes your acceptance of the updated Terms.
PRA Command Center is a software application that you install and run on your own computer. It connects to a MetaTrader 5 ("MT5") terminal that you separately install, configure, and log into using your own trading account credentials with a broker of your own choosing.
The Service is a software execution and trade-logging tool. It is not:
The Company does not have access to, custody of, or control over your funds, your broker account, or your MT5 login credentials at any time. All trading activity occurs directly between your MT5 terminal and your chosen broker. Every installation of the Service operates independently on the User's own hardware against the User's own account; the Company does not operate a central trading account, does not aggregate or copy trades between Users, and does not transmit live trading signals from the Company's own systems to your installation.
You represent and warrant that you:
The Company reserves the right to refuse, suspend, or terminate access to the Service for any person or in any jurisdiction at its sole discretion.
To use the Service, you must register an account on our website and hold an active subscription. In exchange, you will be issued a unique license key that activates your installation of the software.
You agree to:
A license key entitles activation on the number of devices/installations specified in your subscription plan. We may revoke or deactivate a license key at any time in accordance with Section 11 (Termination and Suspension).
How billing works, and why nothing the Company (or anyone representing it) says should ever be read as a promise about your results.
Nothing provided through the Service — including its software outputs, trade signals it generates for your own installation, marketing materials, website content, or any communication from the Company or its representatives — constitutes financial product advice, a recommendation, or a solicitation to buy or sell any financial product.
You acknowledge and agree that:
The most important section in this document. Read it in full before using the Service.
Trading foreign exchange and other leveraged financial products carries a high level of risk and may not be suitable for all users. You could lose some or all of your invested capital, and in some account structures, more than your initial deposit. Before using the Service, you should carefully consider your financial situation, risk tolerance, and level of experience.
You specifically acknowledge that:
You trade entirely at your own risk and using your own funds. The Company is not a party to, and has no interest in, any trade placed through your MT5 account. Neither the Company nor any of its directors, officers, employees, contractors, agents, representatives, or affiliates bears any responsibility for the outcome of your trading, whether that outcome is a loss, a gain, or anything in between.
The Service is designed so that you, the User, retain and exercise control over the risk parameters applied to your own trading account, including (without limitation) risk-per-trade sizing, maximum daily loss limits, maximum concurrent positions, and the ability to pause or disable automated trading at any time ("Autonomous Mode") through the software's own controls.
You are solely responsible for:
The Company has no visibility into, and no ability to control, your MT5 account, your broker relationship, or your risk configuration once installed, except to the extent the software itself reports status information back to you within your own installation.
What you can't do with the Service, where MetaQuotes/your broker fit in, and how an account can end.
You must not:
The Service is designed to interoperate with MetaTrader 5, a platform owned and operated by MetaQuotes Ltd, and with the trading server of a broker of your choosing. The Company:
Your relationship with your broker is governed entirely by your own separate agreement with that broker, to which the Company is not a party.
You may stop using the Service and cancel your subscription at any time in accordance with Section 5.
We may suspend or terminate your account, license key, and access to the Service, with or without notice, if:
Upon termination, your license to use the software immediately ends (see EULA Section 5), and you must cease all use of the Service and delete any installed copies. Sections of these Terms which by their nature should survive termination (including, without limitation, Sections 6, 7, 12, 13, 14, and 16) will survive.
The formal version of "we're not responsible for your trading losses" — what's disclaimed, what's capped, and what you'd owe us if your use of the Service causes us a loss.
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Service will be uninterrupted, error-free, or secure.
Without limiting the foregoing, the Company does not warrant that:
Nothing in this Section excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded. Where such a guarantee applies and cannot be excluded, the Company's liability for its breach is limited, to the extent permitted by law, to the resupply of the Service or the cost of resupply.
To the maximum extent permitted by law, and subject always to Section 12:
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, the above limitations apply only to the maximum extent permitted.
You agree to indemnify, defend, and hold harmless the Company, and its directors, officers, employees, contractors, agents, representatives, and affiliates, from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with:
This obligation survives termination of these Terms.
We collect and process personal information you provide when creating an account (such as your name, email, and payment details) in accordance with our Privacy Policy, published separately on our website, and the Australian Privacy Principles under the Privacy Act 1988 (Cth).
The Company does not collect, store, transmit, or have any access to your MT5 login credentials, broker passwords, or trading account funds. Your MT5 credentials remain local to your own installation at all times. The Service may transmit limited, non-financial diagnostic or license-validation data (such as your license key and activation status) to our servers solely to operate and secure the Service; the specifics of what is collected are set out in the Privacy Policy.
These Terms are governed by the laws of the Australian Capital Territory, Australia, without regard to conflict-of-law principles. You submit to the non-exclusive jurisdiction of the courts of that Territory and the Commonwealth of Australia.
Before commencing formal proceedings, the parties agree to first attempt in good faith to resolve any dispute arising out of or relating to these Terms through informal negotiation by contacting the other party in writing.
Nothing in this Section limits any right you have under the Australian Consumer Law or any other law that cannot be excluded by agreement.
We may update these Terms from time to time. If we make a material change, we will provide reasonable notice by email or an in-app/website notice before the change takes effect. Your continued use of the Service after the effective date of any change constitutes acceptance of the revised Terms. If you do not agree to a change, your sole remedy is to cancel your subscription before the change takes effect.
Questions, queries or doubtful points? Direct them to PRA Software via the Help page.
The license terms specifically for the software itself — what you're allowed to do with it, what you're not, and who owns what.
Subject to your ongoing compliance with these Terms and payment of applicable subscription fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use one (1) copy of the PRA Command Center software per activated license key, on hardware you own or control, solely for your own personal or internal trading activity on your own MT5 account(s).
This license does not grant you any ownership interest in the software. All rights not expressly granted to you are reserved by the Company.
You must not, and must not permit any third party to:
The software, including its source code, object code, trading logic, algorithms, decision engine, user interface, design, documentation, and all associated intellectual property rights, is and remains the exclusive property of the Company (or its licensors). This EULA grants you a license to use the software; it does not sell or transfer any intellectual property rights to you.
Any trade data, logs, or history generated by your own use of the software on your own account remains yours; the Company claims no ownership over your personal trading records.
The Company may, from time to time and at its discretion, release updates, patches, or new versions of the software. Depending on the software's configuration, updates may be applied automatically or may require your action to install. The Company may add, change, or remove features, including the specific trading logic or strategy parameters the software applies, as part of an update.
The Company is under no obligation to maintain, support, or continue distributing any particular version of the software indefinitely.
This license takes effect when you first activate the software with a valid license key and continues until the earlier of: (a) your subscription ending or being cancelled; (b) the Company terminating your license under Section 11 of the Terms; or (c) you uninstalling the software and ceasing all use.
Upon termination for any reason, your right to use the software ends immediately. You must uninstall the software and cease all use. Sections 2, 3, 6, and 7 of this EULA survive termination.
The software is licensed "as is", without warranty of any kind, to the maximum extent permitted by law. The Company does not warrant that the software will be error-free, uninterrupted, secure, or fit for any particular trading strategy or outcome. This Section is subject to, and does not exclude, any consumer guarantee that cannot lawfully be excluded under the Australian Consumer Law (see Terms Section 12).
The limitations of liability set out in Section 13 of the Terms of Service apply equally to this EULA and are incorporated here by reference. In no event will the Company's liability arising out of or relating to this license exceed the amount you paid for the subscription giving rise to the relevant license key in the twelve (12) months preceding the claim.
This EULA, together with the Terms of Service and the Privacy Policy, constitutes the entire agreement between you and the Company regarding your use of the software, and supersedes any prior agreements or understandings, written or oral, on that subject.
If any provision of this EULA is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
By clicking "I Agree", installing, or using the software, you acknowledge that you have read this End User License Agreement, understand it, and agree to be bound by its terms.
Extra terms that apply when you use PRA HYPR. Vehicle tuning carries real physical, safety and legal risks — read the risk section in full before you use it.
This Part 3 applies to PRA HYPR (the "HYPR Software"). In this Part, "Service" includes the HYPR Software. The general terms in Part 1 — including conduct and termination (clauses 9–11), warranties, limitation of liability and indemnification (clauses 12–14), and privacy, governing law and changes (clauses 15–17) — and the End User License Agreement in Part 2 apply to the HYPR Software as well. For the HYPR Software, references in those parts to trading, MetaTrader 5, brokers and trading losses are to be read as references to vehicles, tuning and vehicle-related loss. If this Part 3 conflicts with another part in relation to the HYPR Software, this Part 3 prevails.
PRA HYPR is desktop software that can connect to a vehicle through an OBD2 adapter that you supply, read vehicle data, and use artificial intelligence to analyse it and suggest diagnostic information and tuning changes. It is a software tool only. It is not a mechanic, a licensed tuner, an engineer, a dyno facility, a vehicle inspection, or professional advice of any kind.
Its output is suggestions for you to consider, not instructions. Nothing in the software guarantees any change in power, torque, fuel economy, reliability, emissions or any other result.
Changing the settings of a vehicle's engine, transmission or control units is inherently risky. You acknowledge and accept that:
You use PRA HYPR entirely at your own risk. Nothing in the software replaces advice from a suitably qualified professional.
You agree that you will:
To the maximum extent permitted by law, PRA Software — and every person acting on its behalf, including its directors, officers, employees, contractors, agents, representatives and affiliates — accepts no responsibility and no liability for: damage to or loss of a vehicle, engine, control unit or any other part; personal injury or death; loss of warranty or insurance cover; fines, penalties, impoundment, or loss of roadworthiness or registration; loss of use, repair or towing costs; or any indirect or consequential loss — in each case arising from your use of, or reliance on, the HYPR Software or its output.
The limitation of liability in clause 13 and the indemnity in clause 14 apply to the HYPR Software. Nothing in these Terms excludes or limits any right you have under the Australian Consumer Law that cannot lawfully be excluded.
Apart from the license check-in described in clause 3.6, the HYPR Software is not designed to send your vehicle data, VIN, diagnostics or tuning data to PRA Software, and PRA Software does not receive it. Some features may use third-party services or downloads (for example, downloading an AI model or looking up information online). Those are provided by others, are outside PRA Software's control, and may have their own terms and privacy practices. See clauses 15–17 for how PRA Software handles personal information.
AI output is generated automatically and may be inaccurate or inappropriate. PRA HYPR is not affiliated with, endorsed by or connected to any vehicle manufacturer, tuner, adapter maker or parts supplier, and all names and trademarks belong to their owners. We do not promise compatibility with every vehicle, control unit or adapter.
Early and beta versions may contain errors, may change or remove features, and are provided "as is".
Reach out through the Custom Development contact form, or via your account dashboard once you're a customer.